We want every piece to feel right. If something isn't quite what you expected, here's how we handle it.
Return & exchange window Requests can be made within 7 days of your order being delivered.
Condition Items must be unworn, unwashed, and in original condition with all tags attached. We can't accept items that show signs of wear, washing, or damage caused after delivery.
Size exchange Wrong size? We're happy to exchange for another size, subject to availability. Return shipping for size exchanges is covered by the customer
Defective or wrong item If your item arrives defective, damaged, or incorrect, we'll make it right — a replacement or full refund, with return shipping covered by us. Please contact us within 3 days of delivery with your order number and clear photos.
Non-returnable items mis. sale/discounted items, gift items are final sale and cannot be returned or exchanged, unless defective. size chart tolerance 1-2 cm.
Refunds Once your returned item is received and inspected, approved refunds are processed to your original payment method via DOKU. Please allow 3–7 business days for the refund to appear, depending on your bank or payment provider.
How to request Email Completeworld117@gmail.com or message us on WhatsApp 087742634740 with:
- Your order number
- The item and reason
- Photos (for defects or wrong items)
We'll guide you through the next steps.